Facility Information
Year Built: 2016
5 Floors
448 Total rooms and suites
Rooms
Alcoba Swim-up Pool - King
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Balcony/Lanai/Terrace | |
| Bathroom amenities | |
| Coffee/Tea maker | |
| Safe | |
| Telephone | |
| Wireless internet connection | |
| TV |
Estancia Suite Tropical View
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Balcony/Lanai/Terrace | |
| Bathroom amenities | |
| Coffee/Tea maker | |
| Safe | |
| Telephone | |
| Wireless internet connection | |
| TV |
Estancia Suite - Two Bedroom
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Balcony/Lanai/Terrace | |
| Bathroom amenities | |
| Coffee/Tea maker | |
| Safe | |
| Telephone | |
| Wireless internet connection | |
| TV |
Alcoba
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Balcony/Lanai/Terrace | |
| Bathroom amenities | |
| Coffee/Tea maker | |
| Safe | |
| Telephone | |
| Wireless internet connection | |
| TV |
Alcoba Ocean Front - Double
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Balcony/Lanai/Terrace | |
| Bathroom amenities | |
| Coffee/Tea maker | |
| Safe | |
| Telephone | |
| Wireless internet connection | |
| TV |
Alcoba Ocean View - Queen Beds
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Balcony/Lanai/Terrace | |
| Bathroom amenities | |
| Coffee/Tea maker | |
| Safe | |
| Telephone | |
| Wireless internet connection | |
| TV |
Alto Ocean View King
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Balcony/Lanai/Terrace | |
| Bathroom amenities | |
| Coffee/Tea maker | |
| Safe | |
| Telephone | |
| Wireless internet connection | |
| TV |
Alto Panoramica Ocean View King
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Balcony/Lanai/Terrace | |
| Bathroom amenities | |
| Coffee/Tea maker | |
| Safe | |
| Telephone | |
| Wireless internet connection | |
| TV |
Estancia Suite - One Bedroom
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Bathroom amenities | |
| Coffee/Tea maker | |
| Hairdryer | |
| Safe | |
| Telephone | |
| TV |
Alcoba Tropical View – Queen Beds
| Room Feature | Included |
|---|---|
| Air conditioning | |
| Bathroom amenities | |
| Hairdryer | |
| Wireless internet connection | |
| Widescreen TV |
Recreation
| Recreation | On Site | Included |
|---|---|---|
| Beach | ||
| Fitness center on-site | ||
| General | ||
| Golf | ||
| Outdoor pool | ||
| Spa |
BusinessServices
| Business Service | Included |
|---|---|
| Convention Centre | |
| Meeting Facilities |
Amenities
| Amenity | On Site | Included |
|---|---|---|
| 24-hour front desk | ||
| 24-hour room service | ||
| Accessible rooms | ||
| Air conditioning | ||
| All-inclusive meal plan | ||
| Ballroom | ||
| Barber shop | ||
| Beachfront | ||
| Beauty shop/salon | ||
| Bell staff/porter | ||
| Children not allowed | ||
| Complimentary wireless internet | ||
| Elevators | ||
| Exercise gym | ||
| Housekeeping - daily | ||
| Laundry/Valet service | ||
| Meeting rooms | ||
| Parking | ||
| Pool | ||
| Poolside service | ||
| Tour/sightseeing desk |
Attractions
Akumal Beach
Beach
Distance: 8 MI
Direction: South
Playa del Carmen
Other
Distance: 20 MI
Puerto Aventuras Golf Club
Sports
This is an on-site attraction
Puerto Aventuras Marina
Marina
Distance: 6 MI
Tulum
Other
Distance: 22 MI
Xpu-ha Beach
Beach
Distance: 3 MI
Direction: North
Restaurants
20.87 Restaurant
Casual Attire
Buffet
Casual
20.87 Restaurant & Terrace
On SiteBAR BALAM
On SiteCafe Inez
On Site
Cafe
Casual
Cueva Siete
Casual Elegant Attire
GIN TIME
On SiteMi Carisa
Casual Elegant Attire
Mura House
Casual Elegant Attire
Fine dining
PALMERA LOUNGE
On SitePOOL BARS
On SiteVarious Bars & Lounges
On Site
Bar/lounge